Captain Cooks Casino Review
4.0

Captain Cooks Casino Review

Captain Cooks Casino Review

To help our Canadian and global players know “is Captain Cooks casino safe?”, we’re offering this independent and comprehensive Captain Cooks casino review. Like all reviews on this site, we took a deep dive into the casino to cover the following points:

  • Is Captain Cooks casino legit?
  • The games at casino Captain Cooks
  • The bonuses and casino rewards Captain Cooks offers
  • Deposit and withdrawal methods and timelines

About Captain Cooks

Captain Cooks Review - Homepage - Screenshot

The Casino Rewards Group has acquired many luxurious Microgaming casinos, and Captain Cooks Casino is one of them. They opened their doors in 2000, which makes it one of the oldest online casinos still active today.

Canadian players can access the site in English, but there are an impressive 22 languages available, including Chinese, Croatian, Czech, Danish, Dutch, Finnish, French, German, Greek, Hungarian, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Slovenian, Spanish, Swedish and Turkish.

The casino offers up a big talk about its award-winning experience, but the question is: “Captain Cooks Casino real or fake?” We’ll explore this further in the Captain Cooks Casino review. Regulated by not one but three governing bodies: the UK Gambling Commission, Malta Gaming Authority, and Kahnawake Gambling Commission. The last is why there’s a Captain Cooks Casino Canada too.

Bonuses Offered at Captain Cooks

Captain Cooks Review - Promotions and Bonuses - Screenshot

Most casinos usually offer up to one or two welcome bonuses. However, Captain Cooks Casino has five. On the first deposit, you get jackpot free spins, and on the next four deposits, you get 25-100% match bonuses. We think it’s excellent that Captain Cooks awards players gradually to prolong gameplay and thereby give you more chances in the casino.

Even more, after signing up with Captain Cooks, you automatically become part of the Casino Rewards program for more bonuses. However, we found out that the bonuses cannot be cashed out, only after wagered between 60 and 3,000 times. This is unusually high for rewards of this type and gets some negative points in this Captain Cooks Casino review. Make sure to always read up on the bonus terms and conditions of each promotion.

How to Deposit or Withdraw on Captain Cooks

You can deposit and withdraw money using a variety of banking options in CAD, EUR, GBP and USD. Deposits are instant, but withdrawals can take up to 48 hours to process, which can get a bit frustrating. Withdrawals may actually take a little longer, depending on the payment method chosen.

You can consult the table below for more info about individual payment methods:

Payment MethodDepositWithdrawalWD Processing Time
VisaYesYes3-5 banking days
MastercardYesYes3-5 banking days
MaestroYesYes3-5 banking days
SkrillYesYes2 hours
NetellerYesYes2 hours
PayPalYesYes2 hours
Bank TransferYesYes5 banking days
EcoPayzYesYes2 hours
eCheckYesYes2 hours
UnionPayYesYes2 hours
UPayCardYesYes2 hours
TrustlyYesNo
PaysafecardYesNo

Trust and Safety

As mentioned above, Captain Cooks Casino holds licences by the Kahnawake Gaming Commission, UKGC and MGA, which means its operations abide by the regulations of these jurisdictions. It also has an eCogra stamp which means the games have been tested for fairness for players’ peace of mind. And all information is guarded by SSL encryption.

While writing this Captain Cooks Casino review, we discovered Captain Cooks also offers email and phone support for customers in four languages. So should you have any questions about the casino games or your account, you will have help available. If gambling becomes more than just a fun pastime, there are responsible gaming measures available, including deposit limits, self-assessment tests, break periods, and self-exclusion. 

Casino Games Available on Captain Cooks

Captain Cooks Casino uses Microgaming software for both download and instant play, offering top graphics and features. This means that Canadian players also have access to multiple progressive jackpots, like Mega Moolah. Otherwise, there are over 500 games on the site, including 3-reel and 5-reel slots, table games, live casino and video poker.

Captain Cooks Casino Mobile App and Play

There are several ways to play at Captain Cooks Casino — you can download the software, play from browser on both desktop and mobile too. There is no Captain Cooks Casino native app right now, but the Captain Cooks Casino web mobile version still gives you a great experience that compares well with the desktop version.

Alternatively, it’s easy to download and install the casino client onto your computer so you can access it easily. Finally, there’s an instant play version of the site, which lets you play from any browser.

Pros and Cons of Captain Cooks

What we liked

  • This Microgaming casino ensures high quality of casino and live casino games
  • The five-part welcome bonus is terrific
  • Moreover, it’s trustworthy because of its licenses, data encryption and eCogra approvals

What we didn’t like

  • Bonuses have significant wagering requirements which may be demotivating for many Canadian players
  • Longer withdrawal processing times with a 48-hour withdrawal period and more after a potential win

Captain Cooks FAQ

How do I find out if Captain Cooks Casino is legit?

You can check the licenses it operates under – which are the legit authorities: UKGC, MGA and the Kahnawake Gaming Commission. It also has an eCogra stamp which assures players of game fairness.

How to play Captain Cooks Casino?

You can sign up to Captain Cooks Casino and make an initial deposit of 5 GBP – the equivalent of 8 CADs. Making your first deposit will award you a few welcome free spins to get you started.

Who owns Captain Cooks Casino?

Since 2000, Captain Cooks has been owned by Fresh Horizons Ltd and is also part of the Casino Rewards Program.

How safe is Captain Cooks Casino?

Captain Cooks Casino employs SSL encryption to protect player information and has a privacy policy. All games are eCogra-certified and hence tested for fairness. Plus, there’s multilingual support available for any issues.

How to cash out on Captain Cooks?

To cash out at Captain Cooks Casino, you need to play with real money and not bonus funds. Additionally, bonuses need to be wagered 60-3,000 times, and you can’t withdraw more than $4,000 per week. Check the bonus terms and conditions for more details.

Our Conclusion

We have to give a positive Captain Cooks Casino review for it being powered by a top gaming provider. Of course, including the option of a network of progressive jackpots that can drop at any time. Also, being part of the Casino Rewards Group and UKGC means having some of the best security measures around.

Overall, we think Captain Cooks Casino is a solid choice to try out. Sign up and enjoy up to five match bonuses after you deposit on our recommendation.

Last Updated on

Details

Game Providers
Currencies
5.0
Trust & Fairness
4.0
Games & Software
2.0
Bonuses & Promotions
5.0
Customer Support
4.0 Overall Rating

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